Data Protection Notice

For more information see Collection of Personal Information and Sources of Personal Information sections below.

We collect various types of information about our users in connection with the services or products, including:

• Information we collect directly from you (i.e., when given by you);
• Information we collect indirectly from you (i.e., collected when you use the Website); and
• Information we obtain from third-party sources.

We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, commercial information, geolocation data, internet or other similar network activity, sensory data, professional or employment-related information, non-public education information, and inferences. We do not collect sensitive person information; therefore, we do not offer a specific right to limit. The section titled “Collection of Personal Information” contains more information on these categories.

Business Purposes:

• Fulfilling or meeting the reason you provided the information.
• Technical administration of Bosch Security Systems B.V. and Bosch Security Systems B.V. affiliate websites, mobile applications and/or services.
• Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
• Customer, vendor, licensor and/or supplier administration, review and/or reports.
• Administering, maintaining, personalizing and improving Bosch Security Systems B.V. and Bosch Security Systems B.V.’s mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
• Providing customer service.
• Compliance with legal and/or regulatory requirements.
• Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch Security Systems B.V. business, asset or opportunity by, with or into another business, entity or company.

For more information see Collection of Personal Information below.

Bosch Security Systems B.V. will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch Security Systems B.V. only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months , Personal Information Sales: Opt-Out and Opt-In Rights below.

Bosch Security Systems B.V. may disclose your information with:

• Bosch Security Systems B.V. affiliated entities, service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch Security Systems B.V.’s behalf, relevant authorities in accordance with, and as Bosch Security Systems B.V. deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process; Data is transferred to Keenfinity GmbH, Fritz-Schäffer-Straße 9, 81737, München/Munich, Germany in their capacity as a data processor for the use of Keenfinity ID. For a detailed privacy information related to the Keenfinity ID, please find their privacy notice here. Bosch Security Systems B.V. is not responsible for the privacy or data security practices of Keenfinity GmbH, which may differ from those explained in this Privacy Notice.

Bosch Security Systems B.V. does not sell personal information for monetary consideration. Bosch Security Systems B.V. may share the following categories of personal information for cross-context behavioral advertising:

• Identifiers
• Personal Information.
• Geolocation
• Internet or other similar network activity.
• Inferences drawn from other personal information.

We may sell or share your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

• Advertising Networks
• Data Analytics Networks
• Social Media Networks

To exercise your right to ask that we do not sell, share, or use your personal information for targeted advertising or profiling, please email us directly at this email link. We are currently in the process of recognizing the Global Privacy Control opt-out preference signal in a frictionless manner; however, at this time we do not. The Global Privacy Control is available here. The Global Privacy Control applies to devices, so additional devices may need to have the Global Privacy Control activated.

• We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch Security Systems B.V.’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
• Bosch Security Systems B.V. security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Website.

• Your personal information will be stored in United States, Ireland, Germany, United Kingdom, India, and Philippines and made accessible to Bosch Security Systems B.V. affiliated entities; Bosch Security Systems B.V. third party service providers, vendors, consultants, suppliers, licensors, marketing partners and other partners and entities performing work on Bosch Security System B.V.’s behalf.
• You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
• In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
• Any additional choices you may have are described in the full Privacy Notice below.

Notice to Canadian Users: By using the Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Notice and summarized above.

Bosch Security Systems B.V. is pleased to have you visit our websites and welcomes your interest in the services or products provided through the Website. This Privacy Notice applies to all users of the Website and the Services, anywhere in the United States, Canada, and their respective territories and possessions.

The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch Security Systems B.V. corporate policy.

Notice to Canadian Users: By using the Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch Security Systems B.V. Website/Application or otherwise provide any personal information to us.

This Notice covers our processing of personal data, personal information, or personally identifiable information, as defined by numerous statutes in the United States, as well as personal information as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation, which we gather when you are accessing, viewing, completing, or using this Website or our Services.

The Website has collected the following personal information from users of the Website within the last twelve (12) months:

Bosch Security Systems B.V. will continue to collect the personal information described above. If any additional personal information is collected by Bosch Security Systems B.V., we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.

Bosch Security Systems collects personal information from the following categories of sources:

1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the Bosch Security Systems B.V. website, in context of registering an account, subscribing to our newsletters, or when you contact customer support or otherwise interact or communicate with Bosch Security Systems B.V., its agents, representatives, suppliers, vendors or consultants through the Bosch Security Systems B.V. website. This information may include, without limitation, your first and last name, address, phone number, e-mail address, password, and any other information you choose to provide us.
2. Indirectly from You. For example, from observing your use of the Bosch Security Systems B.V. website and/or the Services, or services related thereto. The following data may be collected automatically: the website from which you visit Bosch Security Systems B.V. (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch Security Systems B.V. or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to Bosch Security Systems B.V. website.

Bosch Security Systems B.V. will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.

Bosch Security Systems B.V. may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:

• Bosch Security Systems B.V. affiliated entities to leverage shared services and improve our Services;
• Bosch Security Systems B.V. service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch Security System B.V.’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies;
• Relevant authorities in accordance with, and as Bosch Security Systems B.V. deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
• Data is transferred to Keenfinity GmbH, Fritz-Schäffer-Straße 9, 81737 München, GERMANY in their capacity as a processor for the use of Keenfinity ID. For a detailed privacy information related to the Keenfinity ID, please find their privacy notice here. Bosch Security Systems B.V. is not responsible for the privacy or data security practices of Keenfinity GmbH, which may differ from those explained in this Privacy Notice.

By accessing and/or using the Websites or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.

Sale or Sharing of Personal Information. In the preceding twelve (12) months, Bosch Security Systems B.V. has shared or sold the following categories of personal information for the business and commercial purposes listed in Section III:

• Identifiers
• Personal Information.
• Geolocation
• Internet or other similar network activity.
• Inferences drawn from other personal information.

We may sell or share your personal information for the business and commercial purposes listed in Section III to the following categories of third parties:

• Advertising Networks
• Data Analytics Networks
• Social Media Networks

To exercise the right to opt-out, you may submit a request to us directly at this email link.

Bosch Security Systems B.V.’s Website uses social media plugins (“Plugins”) from social networks like Facebook, Google+ and Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on the Website that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on the Website has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button, you accept and consent to the transmission of your data to the Social Network. If you are logged into the Social Network, it can also associate your visit to the Website to your Social Network account.

If you do not wish your data to be transmitted to the applicable Social Network via the Website, ensure that you are not logged into the Social Network before visiting the Website, and do not click on any Plugins while on the Website.

Our Website uses the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the Website. Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, refer to their privacy policies.

Bosch Security Systems B.V. may transfer your personal information to any other Bosch Security Systems B.V. affiliates throughout the world, when processing, storing, analyzing, and otherwise using data. Bosch Security Systems B.V. may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch Security Systems B.V.’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

Bosch Security Systems B.V. does not knowingly collect or use any personal information from online visitors under the age of 16. Bosch Security Systems B.V. does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on Websites from time to time.

California’s “Shine The Light” law permits those Bosch Security Systems B.V. customers who are residents of California to annually request a list of their personal information (if any) that Bosch Security Systems B.V. disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties.

The Website may contain links to other Bosch Security Systems B.V. sites. The Website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.

The Website may contain links to third-party websites or services operated by providers that are not associated with Bosch Security Systems B.V. After you click the link, Bosch Security Systems B.V. no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch Security Systems B.V. control. Therefore, Bosch Security Systems B.V. is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.

Bosch Security Systems B.V. takes commercially reasonable efforts to ensure that your data collected by Bosch Security Systems B.V. through this Website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch Security Systems B.V. security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.

When you register with Bosch Security Systems B.V., you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals. We are currently in the process of recognizing the Global Privacy Control opt-out preference signal in a frictionless manner; however, at this time we do not.

This is a U.S. website and service targeted to users in the U.S. and Canada, and the Website and Bosch Security Systems B.V. Services are subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Security Systems B.V. Services, you are transferring your information to Bosch Security Systems B.V. in the United States. By using the Bosch Security Systems B.V. Services or providing your information to Bosch Security Systems B.V. through the Services you consent to the transfer of your personal information to the United States, and Bosch Security Systems B.V. handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch Security System B.V.’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.

State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.

We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.

Dependent on the state of your residence, you may be provided the following rights:

• Right to know or confirm what personal information is collected
• Right to access your personal information
• Right to correct inaccurate personal information
• Right to delete personal information
• Right to know what personal information is sold or shared and to whom.
• Right to opt-out of sale of personal information
• Right to opt-out of or sharing of personal information for cross-context behavioral advertising
• Right to opt-out of processing for the purpose of profiling or targeted advertising
• Right to data portability
• Right to limit the use and disclosure of Sensitive Personal Information
• Right of no retaliation following opt-out or exercise of other rights
• Right to appeal
• Right to non-discrimination

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

• The right to withdraw your consent to the collection, use or disclosure of your personal information.
• The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
• The right to challenge the accuracy and completeness of your personal information, and have it amended, updated, or rectified as appropriate.
• The right to acquire information about Bosch Security system B.V.’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch Security Systems B.V. and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our service providers or affiliates, including outside of Canada.
• The right to data portability.
• The right to challenge Bosch Security Systems B.V.’s compliance with the applicable Canadian Privacy Laws.

To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at BOSCH SECURITY SYSTEMS B.V. (+31 (0)40 25 77 200).
Sending an email to: Dataprotection.Keenfinity@keenfinity-group.com

To assist Bosch Security Systems B.V. in processing your request when exercising your rights, supply the following information:

• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch Security Systems B.V. (e.g. contact point / touchpoint with Bosch Security Systems B.V., screenshots, reference to a specific product/newsletter)

Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via this email link.

To exercise the right to opt-out, you may submit a request to us via this email link.

To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the websites.

When you submit your request through an authorized agent, we require that you:

1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch Security System’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under U.S. State Laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.

Due to the constantly changing nature of Bosch Security Systems B.V. business, Bosch Security Systems B.V. reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch Security Systems B.V.’s sole discretion, and Bosch Security Systems B.V. will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch Security Systems B.V. gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Website. You are responsible for checking the Website frequently to keep apprised of recent changes.

To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Security Systems B.V. Privacy Notice Administrator.

If incorrect information has been stored despite Bosch Security Systems B.V. efforts to maintain correct and up-to-date data, Bosch Security Systems B.V. will correct this upon your written request, sent to:

Email: dataprotection.keenfinity@keenfinity-group.com

Postal Address:

Bosch Security Systems B.V.
Privacy Policy Administrator
Torenallee 49
5617 BA Eindhoven

You may also contact as follows:

BOSCH SECURITY SYSTEMS B.V. (+31 (0)40 25 77 200).

The effective date of this Privacy Notice is September 22, 2025

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